Delighted stopped renewing annual subscriptions on July 1, 2025, and has announced it will fully shut down on June 30, 2026. In response, Simplesat has introduced fast-track migration support to help teams migrate their Delighted surveys and data before the shutdown.
This support gives Delighted users a guided handoff: importing data, recreating key surveys, and configuring how and when surveys are delivered. Most migrations can be completed in a matter of days. Simplesat’s goal is to help organizations plan the change on their own terms rather than racing against a last-minute deadline.
“If you share what you’re measuring today, we can help you design the next version of your feedback program and take care of most of the migration work,” said Cory Brown, CEO of Simplesat. “We know switching tools isn’t anyone’s favorite project, so our goal is to make it as quick and low-risk as we can for your team.”
Teams that switch to Simplesat get:
- Free onboarding and data migration handled by Simplesat specialists
- First-year price match for current Delighted plans
- No contract requirements, with full access to all features
Simplesat keeps the simplicity Delighted users expect while adding deeper analysis and automation options, such as:
- AI-powered comment tagging to summarize open feedback
- More than 50 no-code integrations with Zendesk, HubSpot, Intercom, and Salesforce
Team and agent dashboards for performance tracking - SOC 2 Type II and GDPR compliance for secure operations
“A migration like this is one of the few times you see your whole feedback system in one place,” said Eric Sangerma, Head of Growth at Simplesat. “It’s a good chance to check whether the surveys you run and the reports you share are aligned with the decisions you need to make.”
Teams can learn more and start the process at simplesat.io. Most transitions are completed in under a week.
Simplesat is a customer feedback platform used by CX, support, and success teams to measure and act on real-time feedback. The platform offers survey distribution across email, chat, and in-app channels, along with reporting, automation, and human support.