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ReflexAI unveils ReflexAI Studio: next-generation self-serve configuration platform for training and QA

Insightful Launches New Quality Management Solution for Contact Centers that Promises up to 99% Coverage

Temu Named to USA TODAY’s 2025 Best Customer Service List

Park IP, a Welocalize Company, Launches Legal Studio to Transform Multilingual Filing Workflows

BetterHelp Platform Quality Report Shows 72% Symptom Reduction Rate Among Clients

G&R Solutions Group Acquires Taylor IT Consulting, Welcomes Matt Taylor as New CIO

Smartrr Acquired by Relay Commerce, Marking a New Chapter in E-commerce Innovation

HabitHalo Partners with Boomerang Studio to Launch PuffPal: Revolutionizing Vaping Cessation with Personalized AI Motivation App

CANVS AI ACHIEVES SOC 2 TYPE II CERTIFICATION

Chatmeter Launches Industry First AI-Powered Review Image Analysis Tool and Introduces Review Generation to Help Multi-Location Businesses Build Trusted Reputations

Welocalize Appoints Paul Danter as General Manager of Technology, Manufacturing, and Entertainment Division

71% of Consumers Say Calling Customer Service Is More Stressful Than the Problem Itself, Zingly Report Finds

Maven AGI Launches Enterprise AI Platform to End Frustrating Customer Experiences

MoEngage is a “Strong Performer” in Q4 2024 Analyst Report on Cross-Channel Marketing Hubs

ALCHEMER RECOGNIZES PUBLISHERS CLEARING HOUSE FOR INDUSTRY-LEADING PERMISSIONED DATA COLLECTION PROGRAM

truCX Launches Groundbreaking Partner Portal, Empowering CX Consultants and Trusted Advisors with Unprecedented Access and Control

Zingly Announces a Proven, Safe-AI Solution for Banks and Financial Institutions to Drive Revenue Growth with Cost Reduction

Industry Dive Launches DiveAccess API: Empowering Developers to Enhance LLMs with Specialized B2B Content Across 37 Publications

TPGi Unveils Digital Accessibility Solution: TPGi as a Service (TaaS) with Success Guarantee

Infinite Reality and Google Cloud Ink Five-Year Strategic Partnership to Drive Innovation, Adoption and Scale of Immersive Digital Experiences

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