What We're Reading: Page 45
Industry reads hand-picked by our editors
Apr 10, 2024
Apr 09, 2024
Apr 08, 2024
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ABC News
Are airlines making more money from frequent flyer programs than actually flying planes?
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Fast Company
Embracing automation: How the newest tools can create customers for life
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The Indian Express
‘AI will continue to become more pervasive across the entire user interface’: Motorola’s head of customer experience and design
Apr 05, 2024
Apr 04, 2024
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Payments Dive
Credit card complaints jumped 38% last year: CFPB
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Harvard Business Review
How Gig Work Pits Customers Against Workers
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Hotel Dive
FTC, DOJ consider hotel price-fixing case
Apr 03, 2024
Apr 02, 2024
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MIT Technology Review
Scaling customer experiences with data and AI
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BizTech Magazine
Why Improving Customer Service Is the Goal of Most Digital Transformation
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Forbes
Self-Pour Taprooms Create A New Customer Experience
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