What We're Reading: Page 30
Industry reads hand-picked by our editors
Jul 21, 2025
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Retail Customer Experience
New Look deploys Amperity platform to boost customer experience
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Retail Banker International
Navigating the new age of tourism with contactless payments
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C-Store Dive
Love’s brings order-ahead capabilities to Carl’s Jr sites
Jul 18, 2025
Jul 17, 2025
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The Wall Street Journal
Estée Lauder, a Late Digital Adopter, Makes New Push to Reach Shoppers Online
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Retail Dive
Kohl’s appoints digital chief amid turnaround plan
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The Financial Brand
Consumer Angst Drives Need for Real Advice from Banks
Jul 16, 2025
Jul 15, 2025
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The Points Guy
The Journey loyalty program rewards travelers at boutique hotels
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Retail Customer Experience
Walmart renews partnership with Scandit
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Play NJ
Hard Rock Opens Customer Service Center for Digital Inquiries
Jul 14, 2025
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Harvard Business Review
How Pop Mart Won Young Customers in a Fragmented Attention Economy
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Retail Customer Experience
Consumers fast becoming value seekers
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CMSWire
Has Customer Experience Lost Its Teeth?
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