What We're Reading: Page 2
Industry reads hand-picked by our editors
Aug 30, 2024
Aug 29, 2024
Aug 28, 2024
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CustomerThink
No, I don’t want to log in
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TechTarget
Why contact centers have high turnover and how to combat it
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McKinsey
Approach generative AI with a beginner’s mindset
Aug 27, 2024
Aug 26, 2024
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The Indicator from Planet Money : NPR
Why The White House wants to regulate how companies treat their customers
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BizTech Magazine
The Top Customer Experience Challenges and How IT Leaders Can Overcome Them
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The Washington Post
Don’t trust Google for customer service numbers. It might be a scam.
Aug 23, 2024
Aug 22, 2024
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Don’t trust Google for customer service numbers. It might be a scam.
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CX Today
RingCentral Teases Native AI Assistants for RingCX, Unveils More Solutions
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Convenience Store News
Improving the Customer Experience Through Online Ordering
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