What We're Reading: Page 3
Industry reads hand-picked by our editors
May 04, 2026
May 01, 2026
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Retail Dive
The Backroom: Redefining Pacsun
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Modern Retail
Why tariff refunds won’t necessarily go back to consumers
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Banking Dive
Adyen to buy German loyalty platform Talon.One for $876M
Apr 30, 2026
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The Financial Brand
Customers Say They Want Control, But It’s Not Driving Adoption
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No Jitter
Amazon Connect becomes ‘Connect Customer’
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Newsweek
American Airlines Knew It Needed To Change, so It Did
Apr 29, 2026
Apr 28, 2026
Apr 27, 2026
Apr 24, 2026
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The Wall Street Journal
American Express Profit Rises on Premium Customer Strength
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CX Today
Which Customer Analytics & Intelligence Events Matter Most in 2026?
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Marketing Dive
How Nestlé’s US CMO keeps tabs on changing consumer tastes
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