What We're Reading: Page 25
Industry reads hand-picked by our editors
Oct 22, 2024
Oct 21, 2024
Oct 18, 2024
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The Wall Street Journal
AI Agents Can Do More Than Answer Queries. That Raises a Few Questions.
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Fast Company
DoNotPay will now call customer service hotlines for you
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Federal News Network
Good customer experience isn’t just good. For federal agencies, it’s the law
Oct 17, 2024
Oct 16, 2024
Oct 15, 2024
Oct 14, 2024
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Marketing Dive
Consumers still ally with brands on social: Here’s what the numbers say
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Retail Customer Experience
Primark debuts self-checkouts in UK
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Packaging Dive
Consumers are confused by packaging sustainability claims
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