What We're Reading: Page 27
Industry reads hand-picked by our editors
Aug 19, 2025
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The Washington Post
Google’s AI pointed him to a customer service number. It was a scam.
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Retail Customer Experience
Levi Strauss chief digital tech leader talks customer experience, e-commerce strategy
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CX Decoded
From Headset to C-Suite: Miranda Collard on CX Leadership
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