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Matt Vartabedian

Reporter | LinkedIn

Matt Vartabedian is a reporter for CX Dive, which he joined in September 2026. Matt began his B2B journalism career in the late 1990s writing for several call center and telecommunications print magazines. He then spent two decades as a cellular industry analyst, where he authored market reports, articles, presentations and opinion pieces grounded in significant primary and secondary research. Prior to joining CX Dive, he covered generative and agentic AI and its ties to enterprise communications for No Jitter. You can reach Matt at [email protected] and on LinkedIn.


1 article by Matt Vartabedian