AI & Automation: Page 14
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ServiceNow targets service management with generative AI integrations
The IT service management solution provides AI-driven search capabilities, and can automatically summarize cases, incident details and agent chat history.
By Lindsey Wilkinson • Sept. 20, 2023 -
Where Papa Johns implements AI
The company focuses on improving efficiency while tuning systems when the stakes are high, Papa Johns’ Justin Falciola said.
By Lindsey Wilkinson • Aug. 1, 2023 -
Explore the Trendline➔
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TrendlineTop 5 stories from CX Dive
The top stories from CX Dive look at customer experience trends, generative AI use cases and the components of a good tech stack.
By CX Dive staff -
Retrieved from Taco Bell Corp. on August 25, 2022
Yum Brands inks AI-powered customer data partnership
Treasure Data will collect first-, second- and third-party data for the restaurant company to create “a single view of a customer across multiple brands.”
By Aneurin Canham-Clyne • July 6, 2023
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