AI & Automation: Page 14
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ServiceNow targets service management with generative AI integrations
The IT service management solution provides AI-driven search capabilities, and can automatically summarize cases, incident details and agent chat history.
By Lindsey Wilkinson • Sept. 20, 2023 -
Courtesy of Papa Johns
Where Papa Johns implements AI
The company focuses on improving efficiency while tuning systems when the stakes are high, Papa Johns’ Justin Falciola said.
By Lindsey Wilkinson • Aug. 1, 2023 -
Explore the Trendline➔
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TrendlineTop 5 stories from CX Dive
The top stories from CX Dive look at customer experience trends, generative AI use cases and the components of a good tech stack.
By CX Dive staff -
Retrieved from Taco Bell Corp. on August 25, 2022
Yum Brands inks AI-powered customer data partnership
Treasure Data will collect first-, second- and third-party data for the restaurant company to create “a single view of a customer across multiple brands.”
By Aneurin Canham-Clyne • July 6, 2023
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