What We're Reading: Page 15
Industry reads hand-picked by our editors
Dec 10, 2024
Dec 09, 2024
Dec 06, 2024
Dec 05, 2024
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Tech Informed
How Etsy’s tech strategy drives innovation and enhances user experience
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The Wall Street Journal
Buy Now, Pay Later Has Almost a Billion Reasons to Celebrate the Season
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TechCrunch
AWS wants to make your call center interactions less painful
Dec 04, 2024
Dec 03, 2024
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The Wall Street Journal
The No-Frills Service That’s Delivering More and More Packages
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CX Today
Twilio Previews New AI Assistants for Customer-Facing Teams
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The Conversation
Tip pressure might work in the moment, but customers are less likely to return
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