Press Releases

Industry Dive is an Informa TechTarget business.

This website is owned and operated by Informa TechTarget, part of a global network that informs, influences and connects the world's technology buyers and sellers. All copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. TechTarget, Inc.'s registered office is 275 Grove St. Newton, MA 02466.

Home
Deep Dive
Library
Events
Press Releases

Get CX Dive in your inbox

The free newsletter covering the top industry headlines

Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime.

Embrace Acquires SpeedCurve, Expands User-Focused Observability Platform with Web Performance Insights

Mejuri partners with Clootrack to power next-gen Voice of the Customer insights

Location3 Launches Local Google Analytics 4 (GA4) Integration in LOCALACT

SYNTHFLOW AI APPOINTS CX HEAVYWEIGHT AS NEW VP OF GLOBAL REVENUE

Operata launches CX observability for every contact center AI & human touchpoint.

Fashion Retailer Glik’s Invests in Aptos ONE POS and OMS for a ‘Future Forward’ Unified Commerce Experience

HTS (Hopper Technology Solutions) unveils new generative AI travel agent, HTS Assist, for airlines and travel providers

Burke, Inc. Launches Gravity Points: A Strategic Framework to Elevate Customer Experience and Drive Growth

Vivun Introduces Next-Generation Sales Reasoning Model and Avatar Modality for Ava, the AI Sales Teammate

RadarFirst Launches Radar Controls™, Bringing AI-Enabled Regulatory Mapping and Compliance Clarity to the Enterprise

TTEC Prioritizes Employee Financial Wellness Through its Partnership With DailyPay

RadarFirst Unveils Radar AI Risk™, The Breakthrough Product Powering Next-Gen AI Compliance

Location3 Welcomes New Chief Operating Officer

Glance Cobrowse for Microsoft Dynamics 365 Contact Center now available in Microsoft AppSource

Embrace Enhances User-Focused Observability Platform with New Web RUM Product

SMG launches Ignite®, AI-native Unified Experience Management® transforming how brands act on experience data

ReflexAI unveils ReflexAI Studio: next-generation self-serve configuration platform for training and QA

Insightful Launches New Quality Management Solution for Contact Centers that Promises up to 99% Coverage

Temu Named to USA TODAY’s 2025 Best Customer Service List

Park IP, a Welocalize Company, Launches Legal Studio to Transform Multilingual Filing Workflows

Reach our audience

Related Publications

Don't miss tomorrow's customer service industry news