Press Releases
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Operata Raises Series A to Bring CX Observability to the AI-augmented Contact Center
Press release from Operata • Feb. 25, 2026 -
NoFraud Appoints Breanna Moreno as CX Architect to Strengthen Brand-First Approach to Fraud Prevention and Policy Abuse
Press release from NoFraud • Feb. 18, 2026 -
EILEEN FISHER Partners with Aptos to Power Agile, Unified Retail Experiences
Press release from Aptos • Feb. 11, 2026 -
Location3 Launches LocalScore in LOCALACT
Press release from Location3 • Feb. 5, 2026 -
UserTesting Unveils UserTesting for Figma, Embedding AI-Powered Customer Insights Directly into Design Workflows
Press release from UserTesting Technologies, Inc. • Jan. 27, 2026 -
Location3 Appoints Michele Crowley as Chief Growth & Strategy Officer
Press release from Location3 • Jan. 21, 2026 -
New Sogolytics CX Index: Trust Crisis Deepens as Companies Struggle to Balance AI Automation with Human Connection
Press release from Sogolytics • Jan. 14, 2026 -
Customer experience at breaking point as organizations struggle to meet rising expectations
Press release from AND Digital • Jan. 13, 2026 -
AND Digital scales U.S. Business Operations Amid Global Surge in Demand for AI and Data Platforms
Press release from AND Digital • Dec. 2, 2025 -
Simplesat launches fast-track migration program ahead of Delighted shutdown
Press release from Simplesat • Dec. 2, 2025 -
OpenAI recognizes Clootrack for surpassing 100 Billion tokens for Voice of the Customer analytics
Press release from Clootrack • Nov. 24, 2025 -
Embrace Acquires SpeedCurve, Expands User-Focused Observability Platform with Web Performance Insights
Press release from Embrace • Nov. 12, 2025 -
Mejuri partners with Clootrack to power next-gen Voice of the Customer insights
Press release from Clootrack Software Labs Inc • Nov. 12, 2025 -
Location3 Launches Local Google Analytics 4 (GA4) Integration in LOCALACT
Press release from Location3 • Nov. 6, 2025 -
SYNTHFLOW AI APPOINTS CX HEAVYWEIGHT AS NEW VP OF GLOBAL REVENUE
Press release from Synthflow AI • Nov. 5, 2025 -
Operata launches CX observability for every contact center AI & human touchpoint.
Press release from Operata • Oct. 22, 2025 -
Fashion Retailer Glik’s Invests in Aptos ONE POS and OMS for a ‘Future Forward’ Unified Commerce Experience
Press release from Aptos • Oct. 8, 2025 -
HTS (Hopper Technology Solutions) unveils new generative AI travel agent, HTS Assist, for airlines and travel providers
Press release from HTS (Hopper Technology Solutions) • Oct. 1, 2025 -
Burke, Inc. Launches Gravity Points: A Strategic Framework to Elevate Customer Experience and Drive Growth
Press release from Burke, Inc. • Sept. 29, 2025 -
Vivun Introduces Next-Generation Sales Reasoning Model and Avatar Modality for Ava, the AI Sales Teammate
Press release from Vivun Inc • Sept. 2, 2025
